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Insurance & Billing

Insurance & Coverage at Premier

Navigating cancer care should focus on your health, not insurance confusion. We work directly with your provider to verify benefits and maximize your coverage before your first visit.

Insurance networks, employer sub-plans, and tier lists update constantly. Even if Premier is out-of-network for a specific plan, our team often secures single-case agreements, out-of-network authorizations, or customized coverage solutions so you can receive your care here.

Accepted Insurance

The plans we work with

Most major national and employer-sponsored PPO plans, including preferred-provider networks.

Traditional Medicare along with many Medicare Advantage and supplement plans.

Regional healthcare networks and managed-care plans serving Northwest Indiana.

Updated QuarterlyPDF · Full accepted-plans list
Download PDF
How We Support You

We handle the insurance work for you

Provide your basic insurance information when scheduling, or through our secure intake form: that’s all we need to begin.

Our dedicated insurance specialists contact your carrier directly to verify in-network status, secure pre-authorizations, and clarify your benefits.

Before any treatment begins, we review your expected coverage and out-of-pocket details with you, so there are zero surprises.

Concierge Support

Speak directly with an insurance specialist

Have questions about deductibles, co-pays, or out-of-network benefits? Skip the insurance call center. Our local team is here to help.

Request an Insurance Call Back
HoursMonday–Friday, 8 a.m. – 5 p.m.
Insurance FAQ

Insurance questions

What if my insurance carrier isn’t on your PDF list?+

Please call us before assuming you’re not covered. Our list is updated quarterly, but networks change often, and we can frequently arrange out-of-network authorizations or single-case agreements so you can still be seen here.

Do I need a referral from my primary care doctor?+

It depends on your plan. Most PPO plans let you see us directly, while some HMO plans require a referral first. If you’re not sure, call us. We’ll check your plan’s requirements and help you get any referral you need.

How do pre-authorizations work for imaging or therapy?+

Our team handles the paperwork. We request and track any prior authorizations your plan requires for scans, infusions, or treatment, and we’ll tell you if anything is needed from you.

Billing FAQ

Billing & payment questions

When will I receive a bill?+

You’ll typically receive a statement after your insurance has processed the visit. We bill your carrier first, then send you a clear summary of anything remaining.

What payment options do you offer?+

We accept major credit and debit cards, checks, and secure online payments. If you have a question about a statement, our billing team is happy to walk through it with you.

Can I set up a payment plan?+

Yes. We offer flexible, interest-free payment plans and will help you find an option that fits your budget. Just ask our billing team.

Who do I contact about a billing question?+

Reach our billing team by the phone or email listed above. One local point of contact will help you resolve any question: no call centers, no runaround.